Frequently asked questions
What is Swiftlink?
Swiftlink is a platform that offers the best services for Data and Airtime top-up, Cable TV subscriptions, Electricity bill payment and many other services in a more secure, swift, friendly and convenient way while keeping tracks of customer’s usage count.
How can I access Swiftlink?
By visiting www.swiftlinkng.com on any internet enabled device
What’s your working hour?
All services are available 24/7
Will your data plans work with my device?
Our Data Plans work perfectly with all internet enabled devices.
Can my data bundle be rolled-over or topped-up?
If you purchase a new data bundle before the expiry of the current one, all your previous data will be rolled over.
How long does it take to get any of the services?
We truly live by our name Swift.
How do I register?
Click Register and enter the required details requested, then you sign up.
Must I register?
You mustn’t to use services but will be needed to enjoy other features such as making payment from wallet without extra fee, keeping tracks of the services been used on our platform etc.
I forgot my password, how can I reset it?
Kindly click on reset password
Are my card details safe here?
Yes, your card details are safe as payment gateway is been handled by Paystack solely.
Which cards are accepted?
Internet payment enabled Verve, Mastercard, Visa debit or credit card.
How long does it take for payment to reflect to your organization?
Once you made a successful payment, the organization gets notified immediately.
I deposited using wallet and it is yet to reflect?
Kindly contact us for possible resolve.
I made a payment but have not been credited?
This seldom happens but if it does, you can contact us so we can check the status of your payment for possible reconciliation.
How can I work as an agent?
Please contact us for more info
How do I get help and even more information?
Please send an email to firstname.lastname@example.org